What can SmartSwipe do for you?
- ∞ SmartSwipe protects your credit card information from malicious software while you shop online
- ∞ SmartSwipe provides proactive protection against 'phishing' sites
- ∞ SmartSwipe provides added protection against Man in the Middle attacks
What is SmartSwipe?
SmartSwipe is the new, smarter, more secure way to shop online. The SmartSwipe
is the world’s first truly secure personal credit card reader. When you
install SmartSwipe, you can swipe your credit card at your home or
office computer just like you would in a store. Plug the SmartSwipe
into your computer’s USB port, go shopping to your favourite online
stores and swipe your credit card – it is that easy. The best part is
that you know your credit card information is safe and secure. But,
don't just listen to us - check out this testimonial:
"NetSecure has hit the mark with SmartSwipe. This innovative
solution greatly reduces the risk of having credit card information
captured by malicious software on a user’s computer. This product is
the real thing – not some “vaporware”. I recommend SmartSwipe for
anyone who uses their credit card online." (Don Burlack, CISSP, CISM, CEH; President - C.S.I. Services Inc.)
Enhanced Security for Online Shopping
Did you know that even the strongest internet security does not
completely protect you while you shop online? Traditional internet
security will protect your information once it has reached the
internet, but hackers can still access your personal information while
it is being entered into your computer and/or while it resides in
memory. Anti-virus software and firewalls are no longer enough to
protect you. With SmartSwipe your information is safe from the moment
you swipe your card and your card information is never stored on your
computer. If you want to be safe while shopping online you need
SmartSwipe.
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Benefits
Credit card companies, online retailers and security professionals
spend millions every year to make the internet a safer place for credit
card transactions. Despite these constant advances, credit card data is
stolen every day. Why?
Because your computer is vulnerable.
The problem is that traditional online security (which revolves
around concepts like encryption and SSL) only protects information as
it travels from your computer to the online shopping site.
But what happens to your information as you type it in and as it
sits in your computer's memory? In most cases, this information is
vulnerable to malicious software (like spyware and viruses). Because of
this vulnerability, criminals can steal your information right off of
your computer, usually without you knowing about it...until it is too
late.
SmartSwipe secures your computer by protecting your sensitive
information as you swipe your card through the device. Since your
personal information is protected before it enters your computer, it is
no longer vulnerable to these kinds of malicious software attacks.
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More Security and More Convenience:
Best of all, this product is so easy to use that it makes online
shopping much more convenient. Run the installation software and plug
the device into a USB port. You will never again have to type your
credit card information into a website. SmartSwipe increases the
simplicity, the speed and the security of shopping online.
Simplicity:
- Plug and Play Installation - Just run the installation software and plug the device into an open USB port.
- Automatic Updates - As our software becomes more advanced, we will automatically share these enhancements with you.
- SmartSwipe works within your existing browser security - this means
that you can continue to shop online as you always have and SmartSwipe
will work with you.
Speed:
- You will never again have to manually enter in your credit card
information. Just swipe and SmartSwipe will do the rest for you.
- The Internet is constantly changing and SmartSwipe is smart enough to change with it.
Security:
- Onboard Cryptographic Provider - Your credit card information is protected as you swipe your card through the device.
- SmartSwipe makes your sensitive credit card information immune to most kinds of malicious software attacks.
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FAQ
I see the "lock" icon on my web browser, and my website assures me their site is safe. Am I really at risk?
Yes, their site and even the transaction may be secure, but you are
still at risk. Before your information is secure it must travel through
your computer in an unprotected state before being encrypted
(scrambled) and is thus vulnerable.
What is SmartSwipe and why do I need it?
The SmartSwipe is the world’s first truly secure home credit card
reader. It is important to use because internet fraud and identity
theft is a growing problem all around the world. People need to protect
their sensitive information. The SmartSwipe gives you that protection
while you shop online.
The SmartSwipe is the world’s first truly secure home credit card
reader. It is important to use because internet fraud and identity
theft is a growing problem all around the world. People need to protect
their sensitive information. The SmartSwipe gives you that protection
while you shop online.
When do I plug in the device?
We recommend that you plug in the device during the installation
process - right after you restart your computer. However, it does not
really matter when you plug in your device - many customers only plug
in the credit card reader when they are about to make a transaction.
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We recommend that you plug in the device during the installation
process - right after you restart your computer. However, it does not
really matter when you plug in your device - many customers only plug
in the credit card reader when they are about to make a transaction.
How does the SmartSwipe protect me?
Even if the connection between your computer and the site you are
buying from is safe, your card information has to travel through your
computer (and is vulnerable) before being sent. The SmartSwipe encrypts
(scrambles) your credit card information instantly, so your information
never exists in an unencrypted state.
Even if the connection between your computer and the site you are
buying from is safe, your card information has to travel through your
computer (and is vulnerable) before being sent. The SmartSwipe encrypts
(scrambles) your credit card information instantly, so your information
never exists in an unencrypted state.
Can I use my debit card?
No, the SmartSwipe is currently only compatible with credit cards. In
the United States it will work with credit/debit combos (ex. Visa check
cards)
No, the SmartSwipe is currently only compatible with credit cards.
In the United States it will work with credit/debit combos (ex. Visa
check cards)
Which credit cards are accepted?
Visa, MasterCard, American Express, Discover and JBC. Chances are if
the site you are buying from accepts the card, so will the SmartSwipe.
Visa, MasterCard, American Express, Discover and JBC. Chances are if
the site you are buying from accepts the card, so will the SmartSwipe.
What if someone else wants to use my SmartSwipe?
No problem. All they will have to do is swipe their card. The
SmartSwipe will work with any number of credit cards and any number of
people.
No problem. All they will have to do is swipe their card. The
SmartSwipe will work with any number of credit cards and any number of
people.
What if someone robs my home and steals my SmartSwipe, will they have all my information?
No, the SmartSwipe doesn't store your card information so there would be nothing on your SmartSwipe to steal!
No, the SmartSwipe doesn't store your card information so there would be nothing on your SmartSwipe to steal!
What are the system requirements for the SmartSwipe?
Windows XP, Windows Vista, Windows 7, Internet Explorer 6 or higher, Requires Internet Connection and available USB port.
Windows XP, Windows Vista, Windows 7, Internet Explorer 6 or higher, Requires Internet Connection and available USB port.
Can I use it at work or on the road?
Yes, the SmartSwipe will work on any computer; as long as it meets the
system requirements (see above). It is light and easy to pack, perfect
for the road.
Yes, the SmartSwipe will work on any computer; as long as it meets
the system requirements (see above). It is light and easy to pack,
perfect for the road.
Does it work out of the country?
Yes, there is no technical reason it won't work anywhere, provided the
website you are shopping on allows for out-of-country payments.
Yes, there is no technical reason it won't work anywhere, provided
the website you are shopping on allows for out-of-country payments.
What if I need to update my information?
The SmartSwipe does not store any of your information, so there is
nothing to be updated. If you get a new credit card, just swipe the
new card when you arrive on a payment page.
The SmartSwipe does not store any of your information, so there is
nothing to be updated. If you get a new credit card, just swipe the
new card when you arrive on a payment page.
Is it Mac compatible?
Not really - at the moment, SmartSwipe is only compatible with PCs
running Windows XP or Windows Vista and Internet Explorer. However,
Tim from The Frozen Show successfully using a virtual machine running Windows XP.
Not really - at the moment, SmartSwipe is only compatible with PCs
running Windows XP or Windows Vista and Internet Explorer. However,
Tim from The Frozen Show successfully installed SmartSwipe on a MacBook using a virtual machine running Windows XP.
If I accidentally swipe my card multiple times, will the payment go through multiple times?
No, the SmartSwipe will only accept one purchase per transaction.
No, the SmartSwipe will only accept one purchase per transaction.
Can I use the SmartSwipe on any website?
Yes. There are thousands of websites in our database with hundreds more
being added every day. You can also use our customized protection tool
to add almost any shopping website you wish to our database. This means
that virtually every website works with the SmartSwipe!
Yes. There are thousands of websites in our database with hundreds
more being added every day. You can also use our customized protection
tool to add almost any shopping website you wish to our database. This
means that virtually every website works with the SmartSwipe!
Do I have to pay a fee every time I swipe?
No, after purchasing the SmartSwipe it will be free to use as much as you like. There are no "hidden" fees or costs.
No, after purchasing the SmartSwipe it will be free to use as much as you like. There are no "hidden" fees or costs.
Will this technology be obsolete right away?
NetSecure will keep updating its software and provide it to customers
free of charge and free of hassle as new technology becomes available.
NetSecure will keep updating its software and provide it to
customers free of charge and free of hassle as new technology becomes
available.
If my computer gets a virus how is the SmartSwipe affected?
The SmartSwipe is completely secure, and is not affected by viruses.
Certainly your information will not be vulnerable, as it is not stored.
The SmartSwipe is completely secure, and is not affected by viruses.
Certainly your information will not be vulnerable, as it is not stored.
What if I don't have my card with me, can I then enter the info manually on that computer?
Yes, it is not recommended, but if you need to, you can choose not to
use the SmartSwipe and still manually enter your card information.
Yes, it is not recommended, but if you need to, you can choose not
to use the SmartSwipe and still manually enter your card information.
I am on a checkout page, what do i do now?
If you have installed SmartSwipe there should be a 'SmartSwipe button'
(yellow and grey chain link) in your toolbar. When you are on a page
asking for credit card information click that button and SmartSwipe
will walk you through the rest.
f you have installed SmartSwipe there should be a 'SmartSwipe
button' (yellow and grey chain link) in your toolbar. When you are on a
page asking for credit card information click that button and
SmartSwipe will walk you through the rest.
For technical support please click http://www.smartswipe.ca/en/support
What if I am not completely satisfied with my SmartSwipe?
In the event you are not completely satisfied with your purchase, we
have a 90 day no-hassle return policy. Simply contact the SmartSwipe
Customer Support Team and let them know that you received a defective
device. They will provide you with an RMA# (Return Merchandise
Authorization Number) and an address to send the defective device to.
Please note - if you decide to return your device, you are responsible
to pay for all shipping/packaging charges (including adequate insurance
coverage). Also note that we are unable to refund any shipping charges
you may have paid on your original order!
If you have had your SmartSwipe for longer than 90 days, please
consult the warranty (see the next FAQ) or contact the SmartSwipe
Customer Support Team for other options.
In the event you are not completely satisfied with your purchase, we
have a 90 day no-hassle return policy. Simply contact the SmartSwipe
Customer Support Team and let them know that you received a defective
device. They will provide you with an RMA# (Return Merchandise
Authorization Number) and an address to send the defective device to.
Please note - if you decide to return your device, you are responsible
to pay for all shipping/packaging charges (including adequate insurance
coverage). Also note that we are unable to refund any shipping charges
you may have paid on your original order!
If you have had your SmartSwipe for longer than 90 days, please
consult the warranty (see the next FAQ) or contact the SmartSwipe
Customer Support Team for other options.
For technical support please click http://www.smartswipe.ca/en/support
Does the SmartSwipe have a warranty?
It sure does. Here is a quote directly from our End User Licensing Agreement (EULA).
"Netsecure hereby grants Licensee a 120-day (from the date of sale)
limited warranty for the hardware component of the Materials. If the
hardware is defective, please return it to Netsecure within 120 days of
the date of sale and Netsecure will replace or repair the hardware
component. Netsecure does not guarantee that the hardware will be
returned within any period of time. Netsecure expressly disclaims any
warranty whatsoever with respect to the software and the firmware
contained in the Materials."
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